Terms and refund policy

Draft, not approved by JJ, not legal advice.

These terms cover the Care and Grow monthly plans bought on pay.caddie.sg. The seller is [Company registered name, NOT SET until incorporation], called "we" and "us" below.

What your plan includes

What your plan includes is what caddie.sg/plans shows for that plan on the day you sign up.

Your term

You choose a term of 1, 6 or 12 months. The term you choose is your commitment. The plan is billed monthly over the term: one card payment each month, for the number of months in your term.

Your rate for the whole term

A term bought by 31 December 2026 keeps its monthly rate for every month of that term.

Grow: ads or social, and ad spend

If you pick Meta ads on Grow, you pay for the ads yourself, straight to Meta on your own card. Ad spend is not part of your monthly plan payment. Your plan covers ad spend up to SGD 3,000 a month; above that we add 10% of the extra, on a separate invoice.

On Grow you can switch between ads and social from the next month. Tell us on WhatsApp before that month starts.

When your term ends

Your plan stops at the end of the term you chose. It does not renew by itself, and no further payment is taken. Before your term ends, we may message you on WhatsApp to offer a new term.

Stopping early

You can stop the service at any time by telling us on WhatsApp, with 30 days' notice. The monthly payments for the rest of your term stay due. We may choose to waive them. We do not refund months already paid.

If a payment fails

If a monthly payment fails, it is retried. If the retries do not succeed, your plan is paused, not ended: we stop the work and contact you on WhatsApp to sort it out. Your term keeps running, and the payments for it stay due.

Contact

For any question about your plan or a payment, WhatsApp us on +65 8033 2357.